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Contracts Manager (Mid Ulster Depot)

Reporting To:  Operations Manager
Department:   Repairs, Maintenance & Facilities Management
Contract Type:  Full time, Permanent

Role Overview:

Contracts Manager is responsible for the successful delivery of our All-trades repairs &maintenance operations from our Mid Ulster depot including all contractual and commercial performance and compliance of contract teams made up of direct labor, sub-contractors, supervisors, foremen, stores, planers & administrators. Successful applicant will be responsible for ensuring all works are delivered in line with contract and internal KPI’s along with ensuring compliance of company Health, Safety, Quality & Environmental standards.


• Responsible for all elements of Health, Safety, Environmental & Quality systems throughout the depot.
• Central point of contact for senior management and administration personnel for all operational and contractual matters
• Liaise and co-ordinate daily with contract supervisors, planners, administrators, Quantity Surveyors on contract progress.
• Manage and develop key sub-contractor/supplier relations and performance.
• Drive compliance with internal KPI score cards and objectives through leading and motivating staff towards achievement, ensuring performance is measured and tracked, taking relevant actions where required.
• Co-ordinate delivery and oversee daily, weekly and monthly team meetings.
• Attend client meetings and present as main point of contact ensuring good lines of communication with client while building good relations, contract compliance and continuous improvement.
• Play key role in on boarding of new staff, ensuring adequate training and mentoring is provided.
• Oversee depot store’s function; co-ordination and management of day-to-day duties of stores personnel, ensuring material handling is efficient and effective.
• Senior point of contact for depot in leading out on business improvement initiatives ensuring excellent communication with all relevant stakeholders.
• Attend department monthly meetings and report on depot performance against all internal KPI’s and targets
• Provide leadership and direction to the operations teams within the depot, driving accountability and ensuring people process adherence at all times.
• Advocate and lead from the forefront on delivery of the CFM Company vision and values, promoting a culture of teamwork, trust, continuous improvement and strive towards best practice first class service delivery.
• Assisting in leading the evolvement and implementation of IT throughout contracts, utilizing available data to review, monitor, plan and optimize performance.

Job Measurement Data

• Completion of projects on time, on budget and to the required standards
• Contractual KPI targets met and exceeded.
• Achievement of commercial performance and targets of contracts/projects
• Client Satisfaction ensuring repeat business

Person Specification:
Qualifications & Experience:

• Minimum of 2 years’ experience working in management position.
• Proven track record in managing multiple projects and dealing with operational, staff and commercial issues.
• Be able to demonstrate knowledge and experience required to complete a project under budget taking into consideration challenging time constraints.
• Experience of working in a fast paced, multi project, KPI focused target environment
• Knowledge of practices that can be used to analyse design and identify potential cost saving measures
• Experience of producing timely reports for senior management
• Demonstrate experience of successful client liaison.
• Strong management and excellent communication skills, with ability to lead, motivate and inspire excellent performance from teams.
• Strong working knowledge of relevant HSQE legislation
• Possess knowledge of Microsoft Office packages and Information Technology in general
• A proactive and flexible working approach with the ability to adapt to changing situations

Key Competencies:

• Excellent communicator
• Leadership & People Management
• Commercial management
• Influencing, negotiation and interpersonal communication
• Self-assertion and personal impact
• Decision Making & Problem Solving
• Customer Service Standard


Please email CV to info@cfm-ni.com or contact Ciara on 02879387106 to request an application form.