Job Title: Contracts Manager
Reporting to: Head of Operations
Role Overview:
Contracts Manager is responsible for the successful delivery of our All-trades repairs & maintenance operations, including all contractual and commercial performance and compliance of contract teams made up of direct labour, sub-contractors, supervisors, foremen, stores, planers & administrators. Successful applicant will be responsible for ensuring all works are delivered in line with contract and internal KPI’s along with ensuring compliance of company Health, Safety, Quality & Environmental standards.
What CFM can offer you:
This is a fantastic opportunity for a career driven professional to join an industry leader who are going from strength to strength. As well as long term career prospects you will be part of a forward thinking and dynamic team and receive benefits such as, Healthcare Cash Plan, Life Assurance, Family Friendly policies, "Perks” which offers exclusive member discounts, great deals and cashback on shopping, travel restaurants and much more!
As Contracts Manager in CFM you will be responsible for:
• Responsible for all elements of Health, Safety, Environmental & Quality systems throughout the depot.
• Central point of contact for senior management and administration personnel for all operational and contractual matters
• Liaise and co-ordinate daily with contract supervisors, planners, administrators, Quantity Surveyors on contract progress.
• Manage and develop key sub-contractor/supplier relations and performance.
• Drive compliance with internal KPI score cards and objectives through leading and motivating staff towards achievement, ensuring performance is measured and tracked, taking relevant actions where required.
• Co-ordinate delivery and oversee daily, weekly and monthly team meetings.
• Attend client meetings and present as main point of contact ensuring good lines of communication with client while building good relations, contract compliance and continuous improvement.
• Play key role in on boarding of new staff, ensuring adequate training and mentoring is provided.
• Oversee depot store’s function; co-ordination and management of day-to-day duties of stores personnel, ensuring material handling is efficient and effective.
• Senior point of contact for depot in leading out on business improvement initiatives ensuring excellent communication with all relevant stakeholders.
• Attend department monthly meetings and report on depot performance against all internal KPI’s and targets
• Provide leadership and direction to the operations teams within the depot, driving accountability and ensuring people process adherence at all times.
• Advocate and lead from the forefront on delivery of the CFM Company vision and values, promoting a culture of teamwork, trust, continuous improvement and strive towards best practice first class service delivery.
• Assisting in leading the evolvement and implementation of IT throughout contracts, utilizing available data to review, monitor, plan and optimize performance.
What you'll need to succeed:
• Proven track record in managing multiple projects and dealing with operational staff and commercial issues.
• Experience of working in a fast paced, multi project, KPI focused target environment
• Experience of producing timely reports
• Experience of developing and maintaining successful relationships with independent contractors, vendors, suppliers and customers
• Strong management and excellent communication skills, with ability to lead, motivate and inspire performance excellence from teams
• Strong working knowledge of relevant HSQE legislation
• Proficient in Microsoft Office, particularly Outlook and Excel
• A proactive and flexible working approach with the ability to adapt to changing situations
