Job Title: Joiner/Roofer (Response Maintenance)
Reporting To: Supervisor
Location: Castledawson
Hours of Work: Mon – Fri 07:30 – 17:00
Role Overview:
Operating within a fast-paced environment this role is responsible for delivering response maintenance repairs, ensuring repair requests are carried out efficiently and cost-effectively whilst delivering a first-class service to our customer. This role will focus on the provision of Response Repair Services, Void Works, to include surveying, fault finding, roofing repairs and general joinery works.
Key Duties/Responsibilities
• Competent with all 1st and 2nd fix duties including all ironmongery repairs/ kitchen install/ all types of door installation/ glazing
• General roof repairs to include removal/ fixing of tiles, felt, maintenance and all other roofing repairs.
• Working on void and tenanted properties
• Working with other team members to provide a courteous and considerate service to clients and tenants
• Work under the instruction of the site supervisor endeavouring to meet the needs of the client
• Observe the highest levels of health and safety, and use appropriate safety equipment
• To ensure areas of work are left clean and tidy at the end of the day
• Ensure accurate completion and timely submission of any relevant site-based or company documentation electronically or paper based as per requirements of the contract
Essential Criteria
• Be time served or appropriately qualified and be able to demonstrate relevant experience
• 1st & 2nd fix joinery
• Must be able to demonstrate a high level of experience and sound knowledge in the delivery of minor building and maintenance joinery services.
• Evidence of delivering high levels of customer service.
• Valid CSR Card
• Must be available for Out of Hours Call-Outs on rotational basis
• Full driving licence
• Confident, reliable, flexible and adaptability.
Desirable criteria
• 2 year's relevant experience in the social housing sector.
• Working at Heights Harness training
• Have adequate literacy and numeracy skills
• Have good communication skills to meet and deal with our customers
• Be able to undertake specific planned jobs in a professional and timely manner without rework and/ or close supervision.
• Work as part of a team with the ability to work using own initiative
• Able to use a PDA smartphone mobile working device
